Returns / Exchange !

At BellOra.pk, customer satisfaction is important to us. If you receive a damaged, defective, or incorrect product, we're here to help.

Return & Exchange Policy

• Return or exchange requests must be made within 7 days of receiving your order.
• The product must be unused, unopened, and in its original packaging.
• The original invoice or order confirmation may be required for processing your request.

Eligible for Return or Exchange

• Wrong product delivered.
• Damaged or defective product received.
• Missing items in your order.

Non-Returnable Items

• Used or opened products.
• Products damaged due to misuse or improper handling.
• Personal care and hygiene products that have been opened.
• Items purchased on clearance or special promotions (unless damaged or defective).

Refund Process

• Once your returned item is received and inspected, we will notify you of the approval status.
• If approved, the refund or exchange will be processed according to our policy.

Exchange Process

• If your exchange request is approved, the replacement product will be dispatched as soon as possible, subject to stock availability.

Contact Us

For any return or exchange requests, please contact our support team:

BellOra.pk

Phone: 0304-7074219

Email: info@bellora.pk